Acatudy help center: guides for tutoring & test prep centers
Step-by-step guides, checked against the real admin panel, to set up your academy, create content and start selling.
59 guides, 12 categories
Getting started
5 guides
Create your academy, choose a plan and organize its structure.
- Create your academy: sign up, setup wizard, tax details and plan Go from zero to a working academy in about 15 minutes: pick your subdomain, run the 5-step setup wizard, add your tax details and choose the plan that fits your student count.
- How courses, subjects and units fit together Plan your catalog like a US school: courses (Grade 10, SAT Prep) contain subjects (Algebra II, Biology), and each subject is split into units with lessons, assignments and tests.
- Migrate from Moodle, Google Classroom, Canvas or Excel Bring your existing courses, students and question banks in minutes: export from your current platform, paste or upload the file, review the preview and import. Nothing is duplicated and nobody gets a made-up password.
- Import a Moodle course (.mbz): units, files, assignments and quizzes Upload a Moodle course backup and Acatudy rebuilds it: sections become units, files become resources, assignments and quizzes come over with their questions. Review everything before it’s saved.
- Visual or vertical mode: choose how students see your academy Visual mode shows a home page of cards, one per module. Vertical mode is a campus-style LMS: subjects with their units, activities and progress. How to switch, what changes for students and for your menu.
Subjects and content
4 guides
Subjects, units, videos, required reading and live classes.
- Add lessons, videos and required reading to a subject Upload PDFs, slides, links and videos to each unit, mark documents as required reading, build interactive videos with in-video questions and see who actually finished the material.
- Upload and compress videos: up to 20 GB, automatic compression and fast playback Upload lesson videos of up to 20 GB that resume if the connection drops. Acatudy compresses them in the background to save storage and optimizes them so they start instantly, while students keep watching.
- Live classes and 1:1 tutoring with Zoom, Google Meet or Teams Schedule live classes per subject with your own meeting link, repeat them every week, take attendance automatically, share the recording and let students book 1:1 tutoring slots.
- Document viewers: PDF, Word, PowerPoint, Excel and code inside your academy Students read PDFs, Office documents, code and notebooks right in the browser, with search, zoom and full screen. Which formats open in a viewer, which download, and how required reading works.
Questions and exams
8 guides
Question banks, open answers, CSV import and exams.
- Practice bank vs. exam bank: question types, including SAT-style grid-ins Build a practice bank for unlimited self-study and a separate exam bank for graded exams. Write multiple-choice and numeric “grid-in” questions that accept 3/4, 0.75 and .75 alike.
- Import questions from CSV or Excel (with grid-in answers) Move a whole question bank in minutes: download the template, fill one row per question (multiple choice or numeric), upload the CSV or XLSX and read the import report.
- Create timed exams: practice tests, trial exams and official exams Set up a full-length timed exam like a Saturday SAT practice test: choose the exam type, duration, attempts and wrong-answer penalty, schedule it, and let students review every answer.
- Written-answer questions (short and essay) and manual grading Ask students to explain their reasoning or write a short essay: add short-answer or essay questions to your exams, then score them from the Grading inbox with points, quick scores and feedback.
- Gradebook and grade weights: how the final grade is calculated Each subject gets a final grade out of 10: official exams 80% and assignments 20% by default, with practice tests not counting. Change the weights per subject, read the gradebook and export it to Excel.
- Generate questions with Quiddy (syllabi, laws and math) Turn a PDF, pasted text or a math topic into a reviewed question bank: literal multiple-choice questions with the supporting sentence in bold, or math problems checked by a second independent solution.
- Question challenges: when a student reports a wrong question Students can challenge a question they think is wrong. You get an email, review it under Courses → Challenges, fix or delete the question, and the student receives your reply by email.
- Practice tests vs. official exams: how tests work and their settings Students build their own practice tests from your question bank: untimed or timed, 10 to 50 questions, with a mistakes review. Only official exams count toward the grade. Set the question style, the wrong-answer penalty and the syllabus order for the whole academy.
Assignments and certificates
2 guides
Assignments with due dates, grading and certificates.
- Assignments: deadlines, submissions, grading and last-minute reminders Post homework with a due date, require students to watch or read material first, collect files or text answers, grade with a score or pass/fail, and let Acatudy remind anyone who hasn’t turned it in.
- Certificates: 10 designs, QR verification and a permanent record Award a PDF certificate when a student passes a final assignment, completes a subject or you issue it by hand. Choose from 10 classic and youthful designs in your brand colors; every certificate has a QR code anyone can verify, even years after your academy closes.
Students and teachers
4 guides
Enrollment, access, plan limits, roles and invitations.
- Add and manage students: access, courses and plan limits Enroll students one by one or let them sign up, place them in the right course, and turn access on when they pay. No plan limits the number of students.
- Invite teachers, set what they can do and let them enroll students Give each tutor access to just the subjects they teach: they manage units and exams, grade submissions, follow their students and can enroll new ones, without touching billing, settings or your website.
- Sign in with Google: one-click access for students and staff Admins sign in with Google using Acatudy. For students and teachers to continue with Google on your website, create your own Google Cloud credentials (all plans): the Google screen shows your academy name, logo and domain.
- A student can't see a subject or its content: checklist Go through these checks in order when a student says a subject, unit, assignment or exam is missing: access, publication, course, purchases, hidden units, dates, modules and plan.
Calendar and statistics
3 guides
Calendar, ranking and progress statistics.
- Use the academy calendar: classes, due dates and exam days One calendar for everyone: assignment due dates and scheduled exams appear automatically, and you add classes, parent meetings and key dates with your own colors.
- Ranking and statistics: track progress and motivate students Choose which statistics students see, set how the final grade is weighted, use the leaderboard to add friendly competition and spot who needs help with per-subject reports.
- Student messages: answer questions from the chat and by email Students write to your academy from the chat in their area; you get an email and reply from one inbox, with a filter for conversations still waiting for an answer. Your reply also reaches them by email.
Email marketing
2 guides
Scheduled sends, automations and consent.
- Email marketing and automations: announcements, drip emails and consent Schedule announcements to your students, send a welcome email automatically after sign-up and congratulate students who finish a subject. Only students with marketing consent receive them, always with an unsubscribe link.
- Forms and website leads: surveys, contact requests and newsletter sign-ups Build forms with a public link, email them to your students and export the responses to Excel. Add a contact form or newsletter signup to your website and manage every lead in one inbox, with marketing consent and CSV export.
Website, domain and SEO
7 guides
Website Builder, custom domain and Google Search Console.
- Design your student area: styles, logo, colors, home and menu Appearance brings together everything your students see: apply a preset style made for your type of academy, upload your logo, fine-tune colors and shape, choose the student area mode and set up the home page, menu and statistics, all with a live preview.
- Build and publish your website with the Website Builder Create your academy’s homepage and landing pages without code: start from a template like “SAT/ACT Test Prep”, add blocks, adjust colors and animations, preview on mobile, set the page SEO and publish.
- Connect your own domain (CNAME or A record) with automatic HTTPS Serve your academy at learn.yourschool.com or yourschool.com: add the domain in My academy → General, create a CNAME (or an A record) at GoDaddy, Namecheap or Cloudflare, and we verify it and enable HTTPS for you.
- SEO and Google Search Console: sitemap, robots.txt and site verification Your academy website gets its own sitemap.xml and robots.txt automatically. Verify it in Google Search Console by pasting the meta tag in your settings, submit the sitemap and optimize every page’s title and description.
- Design your sign-in and sign-up pages: 14 layouts with your image and text Give your academy’s sign-in and registration pages your own look: pick one of 14 layouts, add a photo, your logo and a welcome message in English and Spanish, preview it on desktop and mobile, and publish.
- FAQs for your students and visitors: help center, order and FAQ rich results Answer the questions you get every week once: organize FAQs by category for your students' Help Center, control their order and visibility, see which ones are read most, and add an FAQ block to your website that Google can read.
- WordPress plugin: sell your courses and add single sign-on Show and sell your Acatudy courses on your WordPress site. Create a key, install the plugin, place blocks and shortcodes, and let students go straight into the classroom with single sign-on (new in 2.1).
Connect your domain
13 guides
Step by step for wherever you bought your domain: GoDaddy, Namecheap, Cloudflare, IONOS…
- Connect your domain: step-by-step guides by provider (GoDaddy, Namecheap, Cloudflare…) Where did you buy your domain? Pick GoDaddy, Namecheap, Squarespace, Cloudflare, IONOS and more: the exact DNS records Acatudy asks for, www vs root, nameservers, Cloudflare's proxy and what to do if it doesn't verify.
- Connect a GoDaddy domain (CNAME, A record and TXT) Step by step in GoDaddy's Domain Portfolio: edit the www CNAME so it points to your academy, replace the parked A record on the root and verify with automatic HTTPS.
- Connect a Namecheap domain (Advanced DNS host records) Step by step in Namecheap's Advanced DNS: remove the parking records, add a CNAME Record for www to your academy, point the root domain with an A record and verify with automatic HTTPS.
- Connect a Squarespace domain (formerly Google Domains) Bought your domain at Squarespace or at the old Google Domains? Step by step in the Squarespace DNS settings: remove the Squarespace Defaults, add a CNAME for www to your academy, point the root domain with an A record and verify with automatic HTTPS.
- Connect a domain managed in Cloudflare (DNS only, not proxied) Step by step in Cloudflare's DNS Records page: add a CNAME for www to your academy with Proxy status set to DNS only (grey cloud), point the root domain with an A record, and verify with automatic HTTPS.
- Connect a Hostinger domain (hPanel DNS Zone Editor) Step by step in Hostinger's hPanel: open DNS / Nameservers, add a CNAME for www to your academy, remove conflicting A and AAAA records, point the root domain with an A record and verify with automatic HTTPS.
- Connect an IONOS domain (CNAME, A record and DNS conflicts) Step by step in IONOS Domains & SSL: open the DNS settings, add a CNAME for www to your academy, delete the parked A record and the automatic AAAA, point the root domain with an A record and verify with automatic HTTPS.
- Connect a Porkbun domain (DNS records, ALIAS and TXT) Step by step in Porkbun's Domain Management: delete the pixie.porkbun.com parking records, add a CNAME for www to your academy, point the root domain with an A record and verify with automatic HTTPS.
- Connect a Network Solutions domain (Advanced DNS) Step by step in Network Solutions' Advanced DNS Records: add a CNAME for www to your academy, replace the parked A record on the root and verify with automatic HTTPS.
- Connect a Bluehost domain (DNS tab and Advanced DNS records) Step by step in the Bluehost Portal: open the DNS tab, add a CNAME for www to your academy, replace the A records that point to your Bluehost hosting, point the root domain with an A record and verify with automatic HTTPS.
- Connect a domain bought at Wix (DNS records, no nameserver change) Step by step in Wix's Manage DNS Records: point a Wix-purchased domain to your academy by replacing the default www CNAME and A record, without changing nameservers, and verify with automatic HTTPS.
- Connect a DonDominio domain (DNS zone, CNAME and ANAME) Step by step in DonDominio's DNS zone: edit the www CNAME so it points to your academy, replace the root ANAME with an A record so the root domain also reaches your academy, and verify with automatic HTTPS.
- Connect an Arsys domain (DNS entries in the Control Panel) Step by step in the Arsys Control Panel: add a CNAME DNS entry for www.yourdomain.es to your academy (Arsys needs the full name), adjust the root domain and Web Behavior, and verify with automatic HTTPS.
Payments and coupons
3 guides
Get paid with Stripe and create discount coupons.
- Get paid with Stripe: connect your account and create coupons Connect your academy’s own Stripe account in a few clicks, create discount codes like BACK2SCHOOL for your students and manage access once a family has paid. Acatudy charges no commission on your sales.
- Sell access to your courses with Stripe: plans, checkout and automatic access Create access plans (one-time or monthly/yearly subscriptions), let families pay by card on your Plans page and give students access automatically. Refunds, invoices and a CSV export included.
- Student payments: charges, subscriptions, refunds and access Read the Student payments screen: what each status means, what happens when a renewal fails or a subscription is canceled, how to refund in full or in part, invoices, CSV export and how access follows each payment.
Account, plan and security
7 guides
Subscription, storage, security, privacy and API.
- Your Acatudy subscription: plans, prices, invoices and canceling Compare plans, see what you pay in USD or EUR, upgrade or switch to annual billing, download invoices, cancel or resume, and know what happens if a payment fails. The Free plan never expires while you use it.
- Storage and plan limits: what counts, where to see it and how to free up space See how many questions, courses, exams and gigabytes your academy uses (students are unlimited), what counts toward each limit, what happens when you reach one and how to free up storage.
- Keep your account secure: passwords, sessions and signing out Change your password or email, reset a forgotten password, understand how long sessions last and how to sign out everywhere, and follow a few habits that keep your academy safe.
- Privacy, cookies and student data (GDPR): what Acatudy does for you How the cookie banner works on your website, when Google Analytics loads, how students download or delete their data, what happens when you remove a student, and where to set your academy’s legal texts.
- API tokens: connect your store or website, renew and revoke Use the Acatudy API to create students and give them access from your online store or external website. How to get a token, what it can do, when it expires and how to renew or revoke it.
- Backups: what your plan includes and how to restore your academy Every plan is covered by a nightly backup of the whole platform. Professional and Institutional also keep daily backups of your academy that we can restore for you: the last 7 days or the last month.
- Trash: restore deleted questions, topics, units and exams Deleted questions, topics, units and exams go to the Trash, where they wait until you restore them or delete them permanently. Here is what goes there, what doesn't and how backups fit in.
Support
1 guide
How to get help and response times by plan.
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