Terms and Conditions of Use
The service rules, purchase terms, and responsibilities of people who use Acatudy.
Introduction
These Terms govern the use of this Application and any other related Agreement or legal relationship entered into with the Owner in a legally binding manner.
This Application is offered by:
Fragua Labs LLC
30 N Gould St Ste N, Sheridan, WY 82801, USA
Email: [email protected]
- The Service/this Application is intended solely for Consumers.
- Acatudy subscriptions: a 14-day withdrawal period with a refund for everyone who hasn't made active use of the service (see "Subscriptions, cancellation and refunds").
Terms of Use
Account registration
To use the Service, Users must register or create a User account, providing all required data or information completely and accurately.
Users are responsible for keeping their access credentials confidential and secure. Users must inform the Owner immediately if they believe their personal information has been compromised, improperly disclosed, or stolen.
When you create an academy, you confirm your email with the link we send you: until then you can set it up, but you can't upload videos or documents. Each person or company can have only one academy on the Free plan, and we may limit or reject automated or bulk sign-ups (for example, several academies in a row from the same connection).
Account cancellation
Users may cancel their accounts and stop using the Service at any time by contacting the Owner directly through the contact details provided in this document.
Account suspension and deletion
The Owner reserves the right, at its sole discretion, to suspend or delete User accounts at any time and without prior notice, if it considers them inappropriate, offensive, or in breach of these Terms.
Inactive accounts
Files of inactive academies: on the Free plan, if nobody (admins, teachers or students) signs in to the academy for 90 days and it has no sales to students, we delete its videos and documents (course and assignment videos, files, materials, submissions and corrections). The academy stays open and keeps its courses, questions, students, grades and website. Before that, we email the owner after 60, 75 and 85 days of inactivity, with the exact date, so they can sign in or download them. Signing in to the academy is enough to keep them: the countdown starts over.
To make the best use of platform resources, Free plan academies where nobody (admins, teachers or students) has signed in for 6 months are closed and their data is permanently deleted. We email the owner twice beforehand: after 5 months of inactivity and one week before closing, with the exact date. Signing in to the academy is enough to keep it: the countdown starts over. Academies on a paid plan are never closed for inactivity.
Academies on a paid plan never lose their files due to inactivity.
If an academy stops using the Service and its data is deleted, the valid certificates it issued are kept as a verifiable historical record: their code keeps working on the public verification page and the student can download their certificate with the email it was issued to. Only the Owner can revoke a kept certificate.
Content on this Application
Unless otherwise specified, all content available on this Application is owned by the Owner or is provided by the Owner or its licensors.
Rights relating to content
The Owner reserves all intellectual property rights over all such content. Users may not copy, download, share, modify, translate, transform, publish, transmit, sell, or create derivative works from the content available on this Application without express authorization.
Copying, scraping and reverse engineering
Acatudy, its public demo, designs, templates, text, code and interfaces are the property of the Owner. You may not copy, reproduce or mass-download the platform or any part of it; extract its content with robots, scrapers, website copiers or any other automated means; frame it or display it inside another site; or decompile, disassemble or reverse engineer it, or use it to build products or services that compete with Acatudy.
The only automated access allowed is through the documented API, with a valid key and within its limits. We may block, without notice, anyone who breaches this clause and take any legal action available, including takedown requests for infringing content (for example, DMCA notices).
Use of storage
Each plan's storage is for your academy's content: the videos, documents and materials of your courses and your students' work. It is not a file hosting, backup or download distribution service.
You may not upload illegal content, malware, or material you don't have the rights to (for example, third-party movies, books or courses). We automatically review unusual use (for example, a lot of storage used with no courses or students) and may remove files that breach these terms and suspend the academy, notifying the owner unless the law prevents it.
Terms and Conditions of Sale
Paid Products
Some of the Products provided on this Application are supplied in exchange for payment. The fees, duration, and applicable conditions are described in the specific sections of this Application.
Purchase process
The purchase process includes the following steps:
- Users must choose the Product they want and check their purchase selection.
- After reviewing the information displayed, Users may place the order by submitting it.
Payment methods
All payments are processed independently through third-party services. Therefore, this Application does not collect any payment information — such as credit card details — but only receives a notification once the payment has been successfully completed.
Subscriptions, cancellation and refunds
Paid plans are monthly or annual subscriptions that renew automatically. You can cancel them at any time from My subscription.
Withdrawal right for everyone: if you cancel within 14 days of subscribing and haven't made active use of the service, we refund all payments made and your academy moves to the Free plan right away.
There is active use when, at the time you cancel, your academy exceeds any of the thresholds of the plan you are canceling (enrolled students, questions, subjects or uploaded files), has its website published on a verified custom domain or, since you subscribed, you have generated content with AI, charged your students or created additional academies in your account. Each plan's thresholds are in the Refund policy. With active use there's no refund: you keep your plan until the end of the paid period and then move to the Free plan.
European consumers: when you subscribe, you expressly ask us to start the service right away and acknowledge that, if you make active use of it within the withdrawal period, you won't get the full amount back. If you withdraw within the period after active use, we refund the proportional part of the period you haven't used; if there's no record of that express request, we refund all payments. This doesn't limit your statutory rights.
After that period, you keep your plan until the end of the period already paid for (month or year), the current period isn't refunded and, when it ends, your academy automatically moves to the Free plan. The same happens if a payment can't be completed within 72 hours of the failed-payment notice.
Moving to a lower plan takes effect at the end of the period you already paid for; there are no partial refunds for that change.
Canceling never pauses the academy. When a downgrade takes effect (including moving to the Free plan) and the academy exceeds the new plan's limits on courses, questions or storage, the admin panel is locked until you reduce your content or upgrade again; students keep studying as usual. We email you when 15, 7, 3 and 1 days are left and, after 30 days, only what exceeds the limit is deleted: first what you marked and then the most recent items. Questions and courses go to the trash.
If an account with several academies leaves the Institutional plan, additional academies keep working for 14 days and are then suspended, without deleting their data, until the account returns to that plan.
Delivery of digital content
Unless otherwise stated, digital content purchased on this Application will be delivered by download to the device or devices chosen by the User.
Users' rights
Right of withdrawal
Users who are European Consumers enjoy a statutory right of cancellation, which allows them to withdraw from contracts entered into online within 14 days, for any reason and without the need for justification.
Exercising the right of withdrawal
To exercise the right of withdrawal, Users must send the Owner an unequivocal statement of their intention to withdraw from the contract via: [email protected]
Effects of withdrawal
The Owner will refund Users all payments made without undue delay and, in any case, no later than 14 days from the day on which the Owner is informed of the User's decision to withdraw from the contract.
Warranties
In accordance with European Union law, for a minimum period of 2 years from delivery, traders shall guarantee the conformity of the Digital Products they provide to Consumers.
Liability and disclaimer
Unless otherwise stated, the Owner's liability for damages relating to the performance of the Agreement is excluded, limited, and/or reduced to the maximum extent permitted by applicable law.
Common provisions
Service interruption
The Owner reserves the right to interrupt the Service for maintenance work, system updates, or any other changes, duly informing Users.
Privacy policy
For more information about the use of their personal data, Users may refer to the privacy policy of this Application.
Changes to these Terms
The Owner reserves the right to change or modify these Terms at any time. In such cases, the Owner will duly inform Users of those changes.
Applicable law and jurisdiction
These Terms are governed by the laws of the place where the Owner has its registered office. Exclusive jurisdiction to resolve any dispute lies with the courts of the place where the Owner's registered office is located.
Exception: The foregoing provisions shall not apply to Users who fall within the category of European Consumers, nor to Consumers residing in the United Kingdom, Switzerland, Norway, or Iceland.
Contact
All communications relating to the use of this Application should be sent to:
Email: [email protected]